INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are the card protector’s functions?

The aluminium card protector protects your plastic cards from bending and breaking, as well as from unwanted RFID (Radio Frequency Identification) readers.RFID cards contain a chip and an antenna for wireless communication. Examples include debit and credit cards, as well as new generation ID, transport and access cards.

How to use a card protector?

A maximum of 7 cards can be carried in the card protector. The latch in the lower left corner must be pulled to the right for the cards to come out in order. The cleaning of the card protector should be done by wiping softly with a slightly damp cloth and dried before use.

What should I do if the release of the card case deteriorates?

In case of deterioration of the oscillation after use, change the card order, straighten the bent or deformed cards. Clean the dirt inside by shaking the card protector or wiping it gently with a slightly damp cloth.

  • The card holder is designed to fit standard plastic cards, smaller cards may fall out, larger cards may damage the assembly or cause the cards to get stuck in the holder.
  • The card protector provides limited protection against strong magnets and is not suitable for paper business cards.
What are the product warranty terms?

Each product is subjected to quality control before packaging. Dexua wallets are under the manufacturer's Warranty for 1 year from the date of product delivery.

  • Natural wear and tear and breakage are not under the manufacturer's warranty.
  • Since the leather used in the product is 100% genuine and special, it will show natural variability over time as it is used.

When used correctly, Dexua Wallets will extend the Life of your Cards.

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